• Hotel guest

    Customer rating:

    17-Jun-2019
    The main problem was that the weather was very hot, and the air conditioning system in the room just didn't work very well. The room was always too hot despite the air conditioning being set on full. Apart from that the hotel was very good

  • SAMAD MOBASSER

    Customer rating:

    16-Jun-2019
    Every things were excellent but breakfast area and quality of the items of it was lower than hotel level especially juices and fruits!

  • Marcel Ithik

    Customer rating:

    10-May-2019
    A very good position. A kindly team. Modest facility.

    • Hotel response

      Dear Mr. Ithik, Thank you for taking the time to write a review about your recent stay with us. It makes us happy to hear that you found the central location to be suitable for your needs. We hope that we can welcome you back to the hotel in the future on your next visit to Vienna. Kind regards, Saskia Henke | Guest Relations

  • Hotel guest

    Customer rating:

    5-May-2019
    Great staff, great room, I forgot how early it gets light in Northern Europe so the first night forgot to draw the curtains but after that they were thick enough to keep the light out. Asked the lady cleaning the room for a second set of soap etc which never came but that was probably the only negative. The barman our first night was outstanding. Helpful

    • Hotel response

      Dear Guest, Thank you very much for taking the time to leave a review of your recent stay with us. We are delighted to hear that you had an enjoyable time and appreciate your feedback regarding the room and the friendliness of our staff. We are looking forward to welcoming you again on a future occasion. Kind regards, Saskia Henke | Guest Relations

  • Hotel guest

    Customer rating:

    12-Apr-2019
    Nice hotel, very good location.

    • Hotel response

      Dear guest, Thank you very much for sharing your feedback. We are very happy to learn that you enjoyed your stay with us, especially regarding the good location of the hotel. We look forward to welcome you back on a future occasion. Kind regards, Saskia Henke | Guest Relations

  • Hotel guest

    Customer rating:

    11-Apr-2019
    The hotel staff were really nice and helpful. But the facilities weren't great. The rooms were stiflingly hot, and the food was not good.

    • Hotel response

      Dear guest, Thank you for your review. We are delighted to know that you found our staff to be nice and helpful. However, we must extend our apologies for the issues regarding the temperature in the room. Our guests' comments are of great importance and therefore, we have proceeded to share your comments with our maintenance department. We deeply regret that you did not like the food, especially as our restaurant Handwerk regularly receives very positive feedback regarding the quality of it. We hope this has not clouded your stay with us and we are looking forward to welcoming you again with us in future. Kind regards, Saskia Henke | Guest Relations

  • Hotel guest

    Customer rating:

    18-Dec-2018
    I was very pleased with my stay, and although short and sweet this time, I hope to be back for a longer visit in the future.

    • Hotel response

      Dear guest, thank you so much for your kind reply. We are looking forward to welcoming you, again. Kindest regards ARCOTEL Wimberger Team

  • Scott Watson

    Customer rating:

    17-Dec-2018
    The accommodation was very clean and well maintained and very comfortable. Customer service was excellent in all respects. A special mention to Sarah (front desk) who was extremely helpful, professional and delightful, a real credit to your team.

    • Hotel response

      Dear Mr. Watson, many thanks for your feedback. We are delighthed and happy about your positive reply. Hope to see you again and best regards ARCOTEL Wimberger Team

  • Hotel guest

    Customer rating:

    16-Dec-2018
    Nice place for a short stay. Confortable room. Very good breakfast. Corridors need refreshment.

  • Hotel guest

    Customer rating:

    16-Dec-2018
    My 2 day stay was for business purposes and I appreciated the very efficient check in and check out process. Staff were very friendly and the breakfast was excellent. The hotel is very well located for tourists and shopping also. The room was good but didn't have tea/coffee facilities. However, I would strongly recommend this hotel.

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