Guest Reviews & TrustScore

As well as our own reviews, you can take a look at our "TrustScore" here. This includes independent comments and reviews from a lot of sources on the internet. TrustYou uses these results to continually update the current scores for the ARCOTEL Velvet in Berlin.

  • Hotel guest

    Customer rating:

    10-Mar-2018
    Very helpful staff especially Mrs Smialek

    • Hotel response

      Dear Guest, we are flattered that you took a moment to let us know about your experience at ARCOTEL Velvet and we are very excited you spoke about Ms. Smialek! We forwarded your Feedback to the whole Team and we would love to see you soon once again! With Kind regards The ARCOTEL Velvet Team

  • Marina Giannetti

    Customer rating:

    1-Mar-2018
    We had a very good stay in Velvet Arcotel: excellent location (in my opinion the best in Berlin), very good sleep and nice and trendy forniture, wonderful view on Orienburgstrasse from wall windows and very good price. We'll come back!

    • Hotel response

      Dear Marina, thank you very much for taking the time to share your feedback about your recent stay with us. We are more than glad to hear, that you fully enjoyed your time with us. We are looking forward to seeing you again With Kind regards The ARCOTEL Velvet Team

  • Hotel guest

    Customer rating:

    13-Feb-2018
    The room was clean and tidy. The breakfast had not much variety.

  • Vincent Van den broek

    Customer rating:

    30-Jan-2018
    Very good location. Good beds Breakfast could be better

  • Gregoire MARDINIAN

    Customer rating:

    10-Dec-2017
    1. Room temperature with heater off too high 2. No possibility of breakfast when leaving at 5:30

  • Hotel guest

    Customer rating:

    30-Oct-2017
    It's was so hot in the room that it was difficult to sleep. Turning the thermostat down did nothing. Other than the temperature though it was wonderful.

  • Hotel guest

    Customer rating:

    4-Oct-2017
    wonderful days spent here

  • Barry Gargan

    Customer rating:

    4-Oct-2017
    Great stay, great location. The guy on early duty on reception couldn't be more helpful :-)

  • Christian Thorkelsson

    Customer rating:

    29-Sep-2017
    out standing

  • Jamie Alon

    Customer rating:

    19-Sep-2017
    Nice hotel. Great location, walking distance to sites. Would be nicer if they continued to run AC gets hot and stuffy in room at night, but couldnt open window due to smokers