• Jan Petersen

    Customer rating:

    18-Jul-2018
    Nice staff , good clean hotel. Jan

    • Hotel response

      Dear Jan Petersen, we sincerely thank you for your positive rating and your stay with us! We are more than glad that our team has won you over and that you were satisfied with our cleanliness. Come back soon! Best wishes from beautiful Hamburg, the ARCOTEL Rubin Hamburg team

  • Georgina Bolan

    Customer rating:

    5-Jul-2018
    Very clean and comfortable room with everything you need. Breakfasts were excellent with all tastes catered for and plenty of everything

    • Hotel response

      Dear Georgina Bolan, thank you very much for taking the time to share your feedback about your recent stay with us. We are more than glad to hear that you fully enjoyed your time with us. We are looking forward to seeing you again. Come back soon, the ARCOTEL Rubin Hamburg team

  • Christopher Westcott

    Customer rating:

    20-Jun-2018
    Lovely hotel with really helpful staff

    • Hotel response

      Dear Christopher Westcott, thank you very much for your great rating and your kind words! We are more than glad that you liked our hotel and that our team has won you over. Come back soon, the ARCOTEL Rubin Hamburg team

  • Hotel guest

    Customer rating:

    11-Jun-2018
    Hotel is nice, breakfast OK. Turkish/Arabic neighborhood so the mosque is very close.

    • Hotel response

      Dear guest, many thanks for your stay at our hotel. It is very nice to hear, that you enjoyed your stay and our breakfast at our hotel. We would love to see you soon once again! Best wishes, the ARCOTEL Rubin Hamburg Team.

  • Lynda Gardner

    Customer rating:

    2-Jun-2018
    I would have given this hotel the max score of 5 were it not for the lack of air conditioning in the room. However, the staff moved us to 3 different rooms to try to accommodate us during an unusually hot period in Hamburg. The staff, accommodation and service was outstanding. The plush furniture and decor was wonderful. It is relatively central to the main train station about a 5-10 min walk. The underground (a great service for getting around Hamburg) was only 1 min away. Would highly recommend this hotel.

    • Hotel response

      Dear guest, thank you very much for the positive review of your stay in our hotel. Glad you enjoyed it with us and we were able to convince you of our team, central location and of our interior design. We also would like to thank you for your recommendation and hope to welcome you back soon once again! Best wishes from sunny Hamburg, the ARCOTEL Rubin Hamburg team

  • Jodie Hanley

    Customer rating:

    1-May-2018
    Fantastic location. Spotlessly clean rooms. Confortable beds. Friendly helpful staff.

    • Hotel response

      Dear Jodie Hanley, thank you very much for taking the time to share your feedback about your recent stay with us. We are more than glad to hear, that you fully enjoyed your time with us. We are looking forward to seeing you again.Best wishes, the ARCOTEL Rubin Hamburg team

  • Hotel guest

    Customer rating:

    2-Apr-2018
    Good stay, bad shower and pillows. Breakfast wonderfull

    • Hotel response

      Dear guest, we sincerely thank you for your positive rating and your stay with us! We are glad to read that you have had a lovely stay and that you loved our breakfast! Regarding our pillows - we offer a pillow menu consisting of different kinds of pillows. Please contact us the next time you are staying with us and we will bring your favourite pillow directly into your room! We hope to welcome you back one day!Best wishes from Hamburg, the ARCOTEL Rubin Hamburg team

  • Hotel guest

    Customer rating:

    19-Mar-2018
    Everything was good, no further comments needed.

    • Hotel response

      Dear guest, we sincerely thank you for your positive rating and your stay with us. We are more than glad that you were satisfied and hope to welcome you back one day. Best wishes, the ARCOTEL Rubin Hamburg team

  • Thao Nguyen Le

    Customer rating:

    19-Feb-2018
    It was 2nd time we stayed at ARCOTEL Rubin, Hamburg. Stayed in a superior room, And we had a very pleasant stay. Evevything was super. We’ll certainly stay at this hotel again. :-)

    • Hotel response

      Dear guests, we sincerely thank you for your great rating and your kind words! We are thrilled to read that you stayed with us for the second time and that you are always very satisfied. We cannot wait to welcome you soon once again! Best wishes from Hamburg, the ARCOTEL Rubin Hamburg team

  • Hotel guest

    Customer rating:

    13-Feb-2018
    Would appreciate TV movie english channel availability. Non german programs were only news channels

    • Hotel response

      Dear guest, we thank you for your positive rating and your stay at ARCOTEL Rubin Hamburg! Moreover, we would like to thank you for your TV-advise and we will discuss this matter internally. We would love to see you soon once again! Best wishes, the ARCOTEL Rubin Hamburg team

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Hamburg in miniature

Hamburg in miniature

3 days of exploring Hamburg incl. a visit at the Miniatur Wunderland

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Have a nice Long Stay

Have a nice Long Stay

10% discount from 3 nights

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Family Special

Family Special

2 adults + 2 children under 12

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Rubin in Love

Rubin in Love

2 days in Hamburg incl. a 3-course menu

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Dine, Dance & Sleep

Dine, Dance & Sleep

Enjoy New Year's Eve in Hamburg

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Hamburg in miniature
Have a nice Long Stay
Family Special
Rubin in Love
Dine, Dance & Sleep