As well as our own reviews, you can take a look at our "TrustScore" here. This includes independent comments and reviews from a lot of sources on the internet. TrustYou uses these results to continually update the current scores for the ARCOTEL Onyx Hamburg.
Excellent service and great Location.
Beautiful hotel with great staff! We loved it!
The hotel was very nice and staff were friendly and helpful I do feel that the breakfast was very overpriced and this is why we chose to have breakfast elsewhere. Maybe you should consider lowering the price.
It was nice and clean, good size double bed, with window overlooking the park.
Not satisfied with the refill of bathroom products, and the final touch was missing with regards to presentation both in the bathroom and the room in general.
Dear Guest, thank you for your stay in the ARCOTEL Onyx Hamburg and your rating. We regret that you were not satisfied with the refill of our bathroom products. This does not correspond to our usual high standard. We will retrain here therewith this problem will not happen anymore in the future. We hope that we can welcome you again. Kind regards from your ARCOTEL Onyx team
Very convenient location for my purpose of visit. Great buffet breakfast. Nice room. Very helpful front desk staff. Very good price.
Dear Guest, Thank you for your stay in the ARCOTEL Onyx Hamburg and your great rating. We are very pleased to read that you have felt comfortable with us and you liked the location, our varied breakfast buffet and our services well. We look forward to welcoming you back soon! Best regards from St. Pauli, your ARCOTEL Onyx Hamburg team
Great location, secure parking, clean rooms and great value. Recommended.
Dear guest, Thank you very much for your good ranking and your positive feedback. We are very pleased to read that you felt comfortable with your stay in our hotel and that you liked our great location in the beginning of the Reeperbahn and our services. We would be pleased of welcomming back soo. kind regards from St. Pauli, your ARCOTEL Onyx team
As always a wonderful experience. The rooms are a great size, very clean and stylish with great staff. Breakfast is fantastic, fresh with lots of choice
Dear Kevin, Thank you for your stay in the ARCOTEL Onyx Hamburg and your great rating. We are very pleased to read that you have felt comfortable with us as always and that you liked our unique rooms and our extensive breakfast buffet with regional products as well. We look forward to welcoming you back soon! Best regards from St. Pauli, your ARCOTEL Onyx Hamburg team
Nice big room, great assortment in mini bar, great morning buffet.The overall impression exceeded our expectations! Our best recommendations
Absolutely loved the bright and spacious bedrooms and the bathrooms wuth power shower. Superb location. Wide variety at breakfast. On our day, rolls rather stale though. Maybe we were just unlucky. Can unreservedly recommend this hotel.