3.5 room was spacious but room was a bit cold...minbar needs more choice
Dear guest, thank you for that you have taken the time to share your experience with us. We regret that your room was a bit cold. Please always let us know on site so that we can follow your hint. In our minibar you will find two different beers, 2 different coke, a white wine, an Austrian lemonade, two different juices,one Vodka and two different water. We regret that we have not met your expectations. We would be pleased to welcoming you again soon. Best regards from St. Pauli, your ARCOTEL Onyx Team
Really excellent. The reception staff were very friendly, helpful and efficient. The rooms were very nice and the shower was outstanding. We were also impressed by the breakfast.
Dear Susan, Thank you for your stay in the ARCOTEL Onyx Hamburg and your great rating which we are delighted to forward to our employees. We are very pleased to read that you have felt comfortable with us and you liked our varied breakfast buffet well. We look forward to welcoming you back soon! Best regards from St. Pauli, your ARCOTEL Onyx Hamburg team
Having stayed at Arcotel Onyx very frequently during 2018 I can only recommend the hotel as it has a good standard and friendly staff.
Dear guest, thank you very much for your great rating and your phenomenal feedback. We are pleased to read that you always have spent enjoyable stays with us and that you were impressed of our friendly staff. We look forward to welcoming you again soon. Best regards from St. Pauli, your ARCOTEL Onyx Team
Perfect location, nice staff and rooms. And a exelent breakfast ! (But a bit expensive)
An amazing stay! Wonderful, helpful staff, great and filling breakfast buffet and it had great little touches that came together to make it an amazing stay!
Everything was nice and clean. Nice lounge area. Quiert room with nice vieu. We will come again.
Enjoyed our stay here beautiful Hotel very friendly staff
Every thing perfect. Slight downside: decoration pretty bad.
Good location, couldn't fault the room, lovely hotel. 4 star should have ironing facilities though.
There was a big confusing as we arrived seperately which made complications due the hotel system apparently. That was unfortunate.