• Hotel guest

    Customer rating:

    18-Apr-2019
    Nice big room, great assortment in mini bar, great morning buffet.The overall impression exceeded our expectations! Our best recommendations

  • Hotel guest

    Customer rating:

    17-Apr-2019
    Absolutely loved the bright and spacious bedrooms and the bathrooms wuth power shower. Superb location. Wide variety at breakfast. On our day, rolls rather stale though. Maybe we were just unlucky. Can unreservedly recommend this hotel.

  • Damien Murphy

    Customer rating:

    26-Mar-2019
    My stay way perfect. Hotel is very nice and staff also very nice. No faults to say at all.

  • Hotel guest

    Customer rating:

    26-Mar-2019
    Excellent hotel! Very friendly staff and comfortable rooms

  • Hotel guest

    Customer rating:

    28-Feb-2019
    3.5 room was spacious but room was a bit cold...minbar needs more choice

    • Hotel response

      Dear guest, thank you for that you have taken the time to share your experience with us. We regret that your room was a bit cold. Please always let us know on site so that we can follow your hint. In our minibar you will find two different beers, 2 different coke, a white wine, an Austrian lemonade, two different juices,one Vodka and two different water. We regret that we have not met your expectations. We would be pleased to welcoming you again soon. Best regards from St. Pauli, your ARCOTEL Onyx Team

  • Susan Gawith

    Customer rating:

    6-Jan-2019
    Really excellent. The reception staff were very friendly, helpful and efficient. The rooms were very nice and the shower was outstanding. We were also impressed by the breakfast.

    • Hotel response

      Dear Susan, Thank you for your stay in the ARCOTEL Onyx Hamburg and your great rating which we are delighted to forward to our employees. We are very pleased to read that you have felt comfortable with us and you liked our varied breakfast buffet well. We look forward to welcoming you back soon! Best regards from St. Pauli, your ARCOTEL Onyx Hamburg team

  • Jan Eghoej

    Customer rating:

    20-Dec-2018
    Having stayed at Arcotel Onyx very frequently during 2018 I can only recommend the hotel as it has a good standard and friendly staff.

    • Hotel response

      Dear guest, thank you very much for your great rating and your phenomenal feedback. We are pleased to read that you always have spent enjoyable stays with us and that you were impressed of our friendly staff. We look forward to welcoming you again soon. Best regards from St. Pauli, your ARCOTEL Onyx Team

  • Hotel guest

    Customer rating:

    6-Dec-2018
    Perfect location, nice staff and rooms. And a exelent breakfast ! (But a bit expensive)

  • Hotel guest

    Customer rating:

    29-Nov-2018
    An amazing stay! Wonderful, helpful staff, great and filling breakfast buffet and it had great little touches that came together to make it an amazing stay!

  • Hotel guest

    Customer rating:

    23-Nov-2018
    Everything was nice and clean. Nice lounge area. Quiert room with nice vieu. We will come again.

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