Really excellent. The reception staff were very friendly, helpful and efficient. The rooms were very nice and the shower was outstanding. We were also impressed by the breakfast.
Dear Susan, Thank you for your stay in the ARCOTEL Onyx Hamburg and your great rating which we are delighted to forward to our employees. We are very pleased to read that you have felt comfortable with us and you liked our varied breakfast buffet well. We look forward to welcoming you back soon! Best regards from St. Pauli, your ARCOTEL Onyx Hamburg team
Having stayed at Arcotel Onyx very frequently during 2018 I can only recommend the hotel as it has a good standard and friendly staff.
Dear guest, thank you very much for your great rating and your phenomenal feedback. We are pleased to read that you always have spent enjoyable stays with us and that you were impressed of our friendly staff. We look forward to welcoming you again soon. Best regards from St. Pauli, your ARCOTEL Onyx Team
Perfect location, nice staff and rooms. And a exelent breakfast ! (But a bit expensive)
An amazing stay! Wonderful, helpful staff, great and filling breakfast buffet and it had great little touches that came together to make it an amazing stay!
Everything was nice and clean. Nice lounge area. Quiert room with nice vieu. We will come again.
Enjoyed our stay here beautiful Hotel very friendly staff
Every thing perfect. Slight downside: decoration pretty bad.
Good location, couldn't fault the room, lovely hotel. 4 star should have ironing facilities though.
There was a big confusing as we arrived seperately which made complications due the hotel system apparently. That was unfortunate.
I would expect at your **** hotel to have wash basin in the toiletroom. I was not satisfied with the front desk service by a young lady. She was not up to the expected level or service. Breakfast was exellent. The **** level of the hotel and the price of overnighting do not match with the service and experience.