Every thing perfect. Slight downside: decoration pretty bad.
Good location, couldn't fault the room, lovely hotel. 4 star should have ironing facilities though.
There was a big confusing as we arrived seperately which made complications due the hotel system apparently. That was unfortunate.
I would expect at your **** hotel to have wash basin in the toiletroom. I was not satisfied with the front desk service by a young lady. She was not up to the expected level or service. Breakfast was exellent. The **** level of the hotel and the price of overnighting do not match with the service and experience.
Comfortable beds and well positioned. Easy access to public transport
Booked on Arcotels own web, but still 1 of our rooms were wrong, and we had to show our booking that consumtion in mini bar should be incl. in the room. No big problems, the staff handled it and we got our room we booked and also got the mini bar consumtion incl. But these things takes time and are a bit annoying.
Clean room and hotel located in very good place.
Fantastic hotel. Good localization and very charming. Big room, a little noisy at saturday night because of the Reeperbahn st, but not a big problem.
Ein super hotel. Good service, price worthy & nice employees
Very good hotel with a great breakfast (a bit too extensive, but really great), very close to all touristic places of Hamburg.