• Hotel guest

    Customer rating:

    8-Oct-2018
    Every thing perfect. Slight downside: decoration pretty bad.

  • Stuart Jones

    Customer rating:

    1-Oct-2018
    Good location, couldn't fault the room, lovely hotel. 4 star should have ironing facilities though.

  • Hotel guest

    Customer rating:

    1-Oct-2018
    There was a big confusing as we arrived seperately which made complications due the hotel system apparently. That was unfortunate.

  • Seppo Mäkinen

    Customer rating:

    29-Sep-2018
    I would expect at your **** hotel to have wash basin in the toiletroom. I was not satisfied with the front desk service by a young lady. She was not up to the expected level or service. Breakfast was exellent. The **** level of the hotel and the price of overnighting do not match with the service and experience.

  • Hotel guest

    Customer rating:

    27-Sep-2018
    Comfortable beds and well positioned. Easy access to public transport

  • Hotel guest

    Customer rating:

    7-Sep-2018
    Booked on Arcotels own web, but still 1 of our rooms were wrong, and we had to show our booking that consumtion in mini bar should be incl. in the room. No big problems, the staff handled it and we got our room we booked and also got the mini bar consumtion incl. But these things takes time and are a bit annoying.

  • Hotel guest

    Customer rating:

    24-Aug-2018
    Clean room and hotel located in very good place.

  • Hotel guest

    Customer rating:

    6-Aug-2018
    Fantastic hotel. Good localization and very charming. Big room, a little noisy at saturday night because of the Reeperbahn st, but not a big problem.

  • Hotel guest

    Customer rating:

    21-Jul-2018
    Ein super hotel. Good service, price worthy & nice employees

  • Hotel guest

    Customer rating:

    19-Jul-2018
    Very good hotel with a great breakfast (a bit too extensive, but really great), very close to all touristic places of Hamburg.

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