• Susan Gawith

    Customer rating:

    6-Jan-2019
    Really excellent. The reception staff were very friendly, helpful and efficient. The rooms were very nice and the shower was outstanding. We were also impressed by the breakfast.

    • Hotel response

      Dear Susan, Thank you for your stay in the ARCOTEL Onyx Hamburg and your great rating which we are delighted to forward to our employees. We are very pleased to read that you have felt comfortable with us and you liked our varied breakfast buffet well. We look forward to welcoming you back soon! Best regards from St. Pauli, your ARCOTEL Onyx Hamburg team

  • Jan Eghoej

    Customer rating:

    20-Dec-2018
    Having stayed at Arcotel Onyx very frequently during 2018 I can only recommend the hotel as it has a good standard and friendly staff.

    • Hotel response

      Dear guest, thank you very much for your great rating and your phenomenal feedback. We are pleased to read that you always have spent enjoyable stays with us and that you were impressed of our friendly staff. We look forward to welcoming you again soon. Best regards from St. Pauli, your ARCOTEL Onyx Team

  • Hotel guest

    Customer rating:

    6-Dec-2018
    Perfect location, nice staff and rooms. And a exelent breakfast ! (But a bit expensive)

  • Hotel guest

    Customer rating:

    29-Nov-2018
    An amazing stay! Wonderful, helpful staff, great and filling breakfast buffet and it had great little touches that came together to make it an amazing stay!

  • Hotel guest

    Customer rating:

    23-Nov-2018
    Everything was nice and clean. Nice lounge area. Quiert room with nice vieu. We will come again.

  • Hotel guest

    Customer rating:

    17-Nov-2018
    Enjoyed our stay here beautiful Hotel very friendly staff

  • Hotel guest

    Customer rating:

    8-Oct-2018
    Every thing perfect. Slight downside: decoration pretty bad.

  • Stuart Jones

    Customer rating:

    1-Oct-2018
    Good location, couldn't fault the room, lovely hotel. 4 star should have ironing facilities though.

  • Hotel guest

    Customer rating:

    1-Oct-2018
    There was a big confusing as we arrived seperately which made complications due the hotel system apparently. That was unfortunate.

  • Seppo Mäkinen

    Customer rating:

    29-Sep-2018
    I would expect at your **** hotel to have wash basin in the toiletroom. I was not satisfied with the front desk service by a young lady. She was not up to the expected level or service. Breakfast was exellent. The **** level of the hotel and the price of overnighting do not match with the service and experience.

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