Guest reviews & TrustScore

As well as our own reviews, you can take a look at our "TrustScore" here. This includes independent comments and reviews from a lot of sources on the internet. TrustYou uses these results to continually update the current scores for the ARCOTEL John F Berlin.

  • Hotel guest

    Customer rating:

    4-Oct-2019
    The service was prompt and friendly, the room modern and clean, and the restaurant produced a good burger and chips at 10.30pm. For a four star hotel, it is a step above what is normally expected.

    • Hotel response

      Dear guest, Thank you very much for your kind words - we were very happy about it. We will gladly forward them to our team. It is nice to hear that you have felt comfortable with us - please honor us again soon! With best regards Christopher Hiller

  • Cecilia Johnsson

    Customer rating:

    25-Sep-2019
    Warm room We needed breakfast 06.30 - the opening time; but the juice, water etc arrived at 06.50

    • Hotel response

      Thank you for your stay at ARCOTEL John F and for your feedback. For the waiting times at breakfast we would like to apologize to you. Please be assured that this does not meet our high standard. If your paths lead you once again to Berlin, be it for business or pleasure, we look forward to welcoming you again. With best regards Christopher Hiller

  • Mohammed abdelaal

    Customer rating:

    11-Sep-2019
    Thank you very much

    • Hotel response

      Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

  • Jim O'Connor

    Customer rating:

    5-Sep-2019
    Friendly and helpful staff, nice spacious rooms and a great location

    • Hotel response

      Dear Guest, thank you very much for taking the time to share your feedback about your recent stay with us. We are more than glad to hear, that you fully enjoyed your time with us. We are looking forward to seeing you again.

  • Hotel guest

    Customer rating:

    2-Sep-2019
    It was the first time for me to stay this hotel, although I had meetings there before. This time I stayed for three nights. The room itself is of a right size and the space is very well used. Breakfast has a large selection of cold and warm meals. One drawback or rather, three, for a four stars superior hotel is the lack of a coffee machine or kettle in the room, the hotel could have at least offered one water bottle (there are bottles on the table and one would think it is for free, while in fact it is not) and would have been great to have a body lotion.

    • Hotel response

      Dear Guest Thank you for taking the time to tell us about your experience following your stay with us at the ARCOTEL John F Berlin. We are delighted to read that you have enjoyed your stay with us and we hope to welcome you soon again. Kind regards Christopher Hiller

  • Alexander Sobolev

    Customer rating:

    27-Aug-2019
    The hotel is excellent. High level service. Classical German goodwill

    • Hotel response

      Dear Guest! Thank you very much for your kind words! We are very pleased to hear that you felt comfortable with us and that you were completely satisfied. We hope you will honor us again soon! Yours sincerely Christopher Hiller

  • Hotel guest

    Customer rating:

    24-Aug-2019
    I enjoyed my stay at ARCOTEL John F Berlin. The staff was friendly and helpful. The breakfast could have more options.

    • Hotel response

      Thank you for the very good rating you have given our hotel. It's great that you enjoyed our stay at the ARCOTEL John F and we convinced you with our service. We look forward to welcoming you back soon! Yours sincerely Christopher Hiller

  • Hotel guest

    Customer rating:

    9-Aug-2019
    Great four night stay at the Arcotel John F in Berlin. Lovely room - could see the TV tower! Quiet area and convenient for most of the major sights. Friendly and helpful staff. Thanks!

    • Hotel response

      Dear guest, Thank you very much for your kind words - we were very happy about it. We will gladly forward them to our team. It is nice to hear that you have felt comfortable with us - please honor us again soon! Yours sincerely Christopher Hiller

  • Hotel guest

    Customer rating:

    1-Aug-2019
    Nice, clean hotel with superb location. The AC was a bit noisy, but otherwise we were really pleased. Highly supportive of the “Give bees a chance”-initiative.

    • Hotel response

      Dear guest, thank you for giving us a perfect rating and for recommending our hotel to other travelers. best regards, Sascha Blank

  • Hotel guest

    Customer rating:

    1-Aug-2019
    Nos encantó la estancia de una semana en el hotel: destacaría limpieza, comodidad de las instalaciones y buena ubicación. El personal muy amable y te ofrecen información de la ciudad. Señalar que tuvimos que esperar hasta las 15'40 horas para entrar en la habitación porque no estaba lista, y que el aire acondicionado se apaga automáticamente por la noche. Lo recomiendo.

    • Hotel response

      Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. best regards, Sascha Blank