Guest reviews & TrustScore

As well as our own reviews, you can take a look at our "TrustScore" here. This includes independent comments and reviews from a lot of sources on the internet. TrustYou uses these results to continually update the current scores for the ARCOTEL John F Berlin.

  • Hotel guest

    Customer rating:

    9-Aug-2019
    Great four night stay at the Arcotel John F in Berlin. Lovely room - could see the TV tower! Quiet area and convenient for most of the major sights. Friendly and helpful staff. Thanks!

    • Hotel response

      Dear guest, Thank you very much for your kind words - we were very happy about it. We will gladly forward them to our team. It is nice to hear that you have felt comfortable with us - please honor us again soon! Yours sincerely Christopher Hiller

  • Hotel guest

    Customer rating:

    1-Aug-2019
    Nice, clean hotel with superb location. The AC was a bit noisy, but otherwise we were really pleased. Highly supportive of the “Give bees a chance”-initiative.

    • Hotel response

      Dear guest, thank you for giving us a perfect rating and for recommending our hotel to other travelers. best regards, Sascha Blank

  • Hotel guest

    Customer rating:

    1-Aug-2019
    Nos encantó la estancia de una semana en el hotel: destacaría limpieza, comodidad de las instalaciones y buena ubicación. El personal muy amable y te ofrecen información de la ciudad. Señalar que tuvimos que esperar hasta las 15'40 horas para entrar en la habitación porque no estaba lista, y que el aire acondicionado se apaga automáticamente por la noche. Lo recomiendo.

    • Hotel response

      Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. best regards, Sascha Blank

  • Hotel guest

    Customer rating:

    31-Jul-2019
    Hotel muy limpio y tranquilo. Muy bien situado si quieres hacer turismo y el personal es muy amable. Desayuno bastante completo con opciones de plan y bizcocho sin gluten.

    • Hotel response

      Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Best regards, Sascha Blank

  • Hotel guest

    Customer rating:

    23-Jul-2019
    We were three we had only 1 pair of sleepers and 1 bathrobe

    • Hotel response

      Dear Paola, thank you very much for the positive review of your stay in our hotel best regards Sascha Blank

  • Edgars Eihenbaums

    Customer rating:

    22-Jun-2019
    All was at the best level :)

    • Hotel response

      Dear Guest, thank you very much for taking the time to share your feedback about your recent stay with us. We are more than glad to hear, that you fully enjoyed your time with us. We are looking forward to seeing you again.

  • Brenda Fisher

    Customer rating:

    19-Jun-2019
    Room servicing was not good. Tea/coffee were not replenished. One day it took a note left with room cleaner, a visit to reception and 3 phone calls , taking 50 mins overall, to get a tea bag! Otherwise all was good. Excellent sound insulation and good breakfast.

    • Hotel response

      Thank you for your thoroughly positive feedback and the time you have devoted yourself to this. We are very pleased that you could enjoy the time with us to the fullest and would be very pleased to welcome you again soon.

  • Hotel guest

    Customer rating:

    15-Jun-2019
    Beautiful room with great shower and nice view, huge bed. Only thing is we asked for a double bed and they just pushed two singles together, but was fine. Also didn't realise they ask for a €50 deposit at the start and if you touch the minibar you get charged, just seems a bit ridiculous, but obviously we got it back because we didn't touch it. Also you need to ask for a.kettle, teabags and plates and cutlery and there are no amenities given really. Other than these little things, it was gorgeous and very central. Wellness suite saunas were lovely and the fussball table was great!

    • Hotel response

      Dear Emily, thank you very much for taking the time to share your feedback about your recent stay with us. We are more than glad to hear, that you fully enjoyed your time with us. We are looking forward to seeing you again. Best regards from Berlin ~~~~~~~~~~~~~~~~~~~ SASCHA BLANK Front Office Supervisor ARCOTEL John F Berlin

  • Hotel guest

    Customer rating:

    15-Jun-2019
    Nice Hotel, breakfast good, beds comfortable, quiet rooms. Only one thing could be better, pillows.

    • Hotel response

      Dear Kari, thank you very much for taking the time to share your feedback about your recent stay with us. We are more than glad to hear, that you fully enjoyed your time with us. We are looking forward to seeing you again. Best regards from Berlin ~~~~~~~~~~~~~~~~~~~ SASCHA BLANK Front Office Supervisor ARCOTEL John F Berlin

  • Hotel guest

    Customer rating:

    14-Jun-2019
    Excellent location. Comfortable and cool room. Gentlemen on Reception exceptionally helpful.

    • Hotel response

      Dear Earle, thank you very much for taking the time to share your feedback about your recent stay with us. We are more than glad to hear, that you fully enjoyed your time with us. We are looking forward to seeing you again. Best regards from Berlin ~~~~~~~~~~~~~~~~~~~ SASCHA BLANK Front Office Supervisor ARCOTEL John F Berlin