Guest reviews & TrustScore

As well as our own reviews, you can take a look at our "TrustScore" here. This includes independent comments and reviews from a lot of sources on the internet. TrustYou uses these results to continually update the current scores for the ARCOTEL John F Berlin.

  • Hotel guest

    Customer rating:

    27-Nov-2019
    Enige minpunt vonden wij het moeten douchen in bad, spekglad en een uitglijder zo gemaakt.

    • Hotel response

      Dear guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. best regards Sascha Blank

  • Hotel guest

    Customer rating:

    22-Nov-2019
    Nice hotel, located in the centre of Berlin, with a very friendly staff.

    • Hotel response

      Dear Steven, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Many regards, Sascha Blank

  • Hotel guest

    Customer rating:

    16-Nov-2019
    It was really helpful service and very kind reception.

    • Hotel response

      Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sascha Blank

  • Suzanne O'Carroll

    Customer rating:

    31-Oct-2019
    Lovely hotel. The reception staff were welcoming and helpful. The room was comfortable, quiet and clean. The buffet breakfast was really good, excellent quality. The location was perfect for our sightseeing. And the 15% off coupon for the restaurant was a nice touch which we used. All around a good place to stay. Just one suggestion, not for publishing - the menu could be a bit simpler. We had dinner in the restaurant one evening together with my sister and her son. My sister and I thought we ordered the same thing, salmon for around €15. We must have been confused by the choices, we ended up with one of the salmon dishes costing €29. But it is a very small niggle in an otherwise lovely stay.

    • Hotel response

      Dear Suzanne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Many regards, Sascha Blank

  • Hotel guest

    Customer rating:

    27-Oct-2019
    It was nice to sleep in Arcotel

    • Hotel response

      Dear Guest Thank you for taking the time to tell us about your experience following your stay with us at the ARCOTEL John F Berlin. We are delighted to read that you have enjoyed your stay with us and we hope to welcome you soon again. Kind regards Sascha Blank

  • Hotel guest

    Customer rating:

    16-Oct-2019
    We are very pleased with the stay. Quiet and modern room good cleaning. Good breakfast.

    • Hotel response

      Dear Dan, thank you very much for sharing your feedback about your recent stay with us. We are more than glad to hear, that you fully enjoyed your time with us - especially our breakfast buffet. We are looking forward to welcoming you again soon. best regards Sascha Blank

  • Hotel guest

    Customer rating:

    14-Oct-2019
    Clean, well-run, very centrally located, accessible to everything easily by public transport, excellent value for the price, and great breakfast on site in their restaurant.

    • Hotel response

      Dear Guest Thank you for taking the time to tell us about your experience following your stay with us at the ARCOTEL John F Berlin. We are delighted to read that you have enjoyed your stay with us and we hope to welcome you soon again. Kind regards Sascha Blank

  • Hotel guest

    Customer rating:

    4-Oct-2019
    The service was prompt and friendly, the room modern and clean, and the restaurant produced a good burger and chips at 10.30pm. For a four star hotel, it is a step above what is normally expected.

    • Hotel response

      Dear guest, Thank you very much for your kind words - we were very happy about it. We will gladly forward them to our team. It is nice to hear that you have felt comfortable with us - please honor us again soon! With best regards Christopher Hiller

  • Cecilia Johnsson

    Customer rating:

    25-Sep-2019
    Warm room We needed breakfast 06.30 - the opening time; but the juice, water etc arrived at 06.50

    • Hotel response

      Thank you for your stay at ARCOTEL John F and for your feedback. For the waiting times at breakfast we would like to apologize to you. Please be assured that this does not meet our high standard. If your paths lead you once again to Berlin, be it for business or pleasure, we look forward to welcoming you again. With best regards Christopher Hiller

  • Mohammed abdelaal

    Customer rating:

    11-Sep-2019
    Thank you very much

    • Hotel response

      Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.