• Hotel guest

    Customer rating:

    15-Jun-2019
    Beautiful room with great shower and nice view, huge bed. Only thing is we asked for a double bed and they just pushed two singles together, but was fine. Also didn't realise they ask for a €50 deposit at the start and if you touch the minibar you get charged, just seems a bit ridiculous, but obviously we got it back because we didn't touch it. Also you need to ask for a.kettle, teabags and plates and cutlery and there are no amenities given really. Other than these little things, it was gorgeous and very central. Wellness suite saunas were lovely and the fussball table was great!

    • Hotel response

      Dear Emily, thank you very much for taking the time to share your feedback about your recent stay with us. We are more than glad to hear, that you fully enjoyed your time with us. We are looking forward to seeing you again. Best regards from Berlin ~~~~~~~~~~~~~~~~~~~ SASCHA BLANK Front Office Supervisor ARCOTEL John F Berlin

  • Hotel guest

    Customer rating:

    15-Jun-2019
    Nice Hotel, breakfast good, beds comfortable, quiet rooms. Only one thing could be better, pillows.

    • Hotel response

      Dear Kari, thank you very much for taking the time to share your feedback about your recent stay with us. We are more than glad to hear, that you fully enjoyed your time with us. We are looking forward to seeing you again. Best regards from Berlin ~~~~~~~~~~~~~~~~~~~ SASCHA BLANK Front Office Supervisor ARCOTEL John F Berlin

  • Hotel guest

    Customer rating:

    14-Jun-2019
    Excellent location. Comfortable and cool room. Gentlemen on Reception exceptionally helpful.

    • Hotel response

      Dear Earle, thank you very much for taking the time to share your feedback about your recent stay with us. We are more than glad to hear, that you fully enjoyed your time with us. We are looking forward to seeing you again. Best regards from Berlin ~~~~~~~~~~~~~~~~~~~ SASCHA BLANK Front Office Supervisor ARCOTEL John F Berlin

  • Hotel guest

    Customer rating:

    9-Jun-2019
    Nice hotel, staff and location. We enjoyed our stay! A couple of thing the hotel must improve: air conditioning (waste of energy to barely cool the room) and wifi speed. Thank you!

    • Hotel response

      Dear Guest! Thank you very much for your kind words! We are very pleased to hear that you felt comfortable with us and that you were completely satisfied. We hope you will honor us again soon! Yours sincerely Christopher Hiller

  • Hotel guest

    Customer rating:

    6-Jun-2019
    The room services is very good. Maybe they could speak a little spanish but in general everything good!

    • Hotel response

      Dear Guest! Thank you very much for your kind words! We are very pleased to hear that you felt comfortable with us and that you were completely satisfied. We hope you will honor us again soon! Yours sincerely Christopher Hiller

  • Priscila Partel

    Customer rating:

    4-Jun-2019
    Wonderful location, wonderful services and amazing treatment! I will be back to this hotel every time I went to Berlim.

    • Hotel response

      Dear Guest Thank you for taking the time to tell us about your experience following your stay with us at the ARCOTEL John F Berlin. We are delighted to read that you have enjoyed your stay with us and we hope to welcome you soon again. Kind regards Christopher Hiller

  • Mostafa LAMRHANI

    Customer rating:

    26-Apr-2019
    The hotel is very well located, we were able to make many visits, on foot. The staff are very accomodating and go out of their way to make us feel welcome. The breakfast is of quality and the choice is very varied. The room we had was spacious, we asked for an extra bed for our son. Two closet doors could serve as doors separating the room into two spaces. It was perfect!

    • Hotel response

      Thank you for the very good rating you have given our hotel. It's great that you enjoyed our stay at the ARCOTEL John F and we convinced you with our service. We look forward to welcoming you back soon! Yours sincerely Christopher Hiller

  • Hotel guest

    Customer rating:

    2-Apr-2019
    Super hôtel !! Bien situé ! Chambre spacieuse et propre et très bien décorée. Personnel très gentil et accueillant. Le petit déjeuner est très complet et très bon

    • Hotel response

      Dear Johanna , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Many regards, SASCHA BLANK Front Office Supervisor

  • Hotel guest

    Customer rating:

    2-Apr-2019
    Kind staff and a nice room. We had the "Behindertenfreundliche" room and the bathroom and toilet were very comfortable and convenient. Great breakfast buffet. Just 1 'negative' comment: 2 times we were told that we had to pay for breakfast, but we had booked the breakfast and our reservation papers said so, but apperenly the booking system said differently. That was not so pleasant and twice too ...

    • Hotel response

      Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Best regards from Berlin ~~~~~~~~~~~~~~~~~~~ SASCHA BLANK Front Office Supervisor ARCOTEL John F Berlin

  • Hotel guest

    Customer rating:

    2-Apr-2019
    perfect, great breakfast

    • Hotel response

      Dear Anders, thank you very much for sharing your feedback about your recent stay with us. We are more than glad to hear, that you fully enjoyed your time with us - especially our breakfast buffet. We are looking forward to welcoming you again soon. Best regards from Berlin ~~~~~~~~~~~~~~~~~~~ SASCHA BLANK Front Office Supervisor ARCOTEL John F Berlin

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