• Hotel guest

    Customer rating:

    2-Apr-2019
    Super hôtel !! Bien situé ! Chambre spacieuse et propre et très bien décorée. Personnel très gentil et accueillant. Le petit déjeuner est très complet et très bon

    • Hotel response

      Dear Johanna , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Many regards, SASCHA BLANK Front Office Supervisor

  • Hotel guest

    Customer rating:

    2-Apr-2019
    Kind staff and a nice room. We had the "Behindertenfreundliche" room and the bathroom and toilet were very comfortable and convenient. Great breakfast buffet. Just 1 'negative' comment: 2 times we were told that we had to pay for breakfast, but we had booked the breakfast and our reservation papers said so, but apperenly the booking system said differently. That was not so pleasant and twice too ...

    • Hotel response

      Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Best regards from Berlin ~~~~~~~~~~~~~~~~~~~ SASCHA BLANK Front Office Supervisor ARCOTEL John F Berlin

  • Hotel guest

    Customer rating:

    2-Apr-2019
    perfect, great breakfast

    • Hotel response

      Dear Anders, thank you very much for sharing your feedback about your recent stay with us. We are more than glad to hear, that you fully enjoyed your time with us - especially our breakfast buffet. We are looking forward to welcoming you again soon. Best regards from Berlin ~~~~~~~~~~~~~~~~~~~ SASCHA BLANK Front Office Supervisor ARCOTEL John F Berlin

  • elisa pacchiarotti

    Customer rating:

    27-Mar-2019
    Hotel pulito posizione centrale, fermata de bus e metropolitana a 200 mt

    • Hotel response

      Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

  • Hotel guest

    Customer rating:

    25-Mar-2019
    The hotel is very well located and close to the main city attractions (museums, etc.). Clean and spacious room. However, the minibar didn't work (not cold) and the air conditioning either (all buttons blinked, impossible to adjust the noise or temperature - The air conditioning went off loudly and stopped several times in the night.). It's annoying for the price of the night.

    • Hotel response

      Dear Guest, Thank you for taking the time to rate your stay with us. We strive for 100% guest satisfaction and your feedback is extremely important to us. I am very sorry that we could not fully meet your expectations. I apologize and assure you that I will personally track the matter with my responsible team. I hope that you will nevertheless give us the opportunity to welcome you once more and to convince you of our service. Yours sincerely, Christopher Hiller Front Office Manager

  • Hotel guest

    Customer rating:

    19-Mar-2019
    I was very pleased with the room, it was large and clean. I was amazed at how quiet the hotel is. For my purposes, the location was ideal, and with easy access to public transport, the city (and the airport - TXL) is at one's feet.

    • Hotel response

      Dear Guest Thank you for taking the time to tell us about your experience following your stay with us at the ARCOTEL John F Berlin. We are delighted to read that you have enjoyed your stay with us and we hope to welcome you soon again. Kind regards Christopher Hiller

  • Hotel guest

    Customer rating:

    24-Feb-2019
    I have a very good impression about the hotel. Nice service and SPA zone.

    • Hotel response

      Dear Guest Thank you for taking the time to tell us about your experience following your stay with us at the ARCOTEL John F Berlin. We are delighted to read that you have enjoyed your stay with us and we hope to welcome you soon again. Kind regards Christopher Hiller

  • Hotel guest

    Customer rating:

    17-Feb-2019
    Great! Lovely room. Clean, quiet, modern, well equipped. Excellent location and very reasonably priced.

    • Hotel response

      Dear Guest Thank you for taking the time to tell us about your experience following your stay with us at the ARCOTEL John F Berlin. We are delighted to read that you have enjoyed your stay with us and we hope to welcome you soon again. Kind regards Christopher Hiller

  • susana martinez palli

    Customer rating:

    13-Feb-2019
    It was really a terrific and lovely stay , the best! Only we had problem with WiFi

    • Hotel response

      Dear Guest Thank you for taking the time to tell us about your experience following your stay with us at the ARCOTEL John F Berlin. We are delighted to read that you have enjoyed your stay with us and we hope to welcome you soon again. Kind regards Christopher Hiller

  • Hotel guest

    Customer rating:

    7-Feb-2019
    Very good location and clean room. The staff was helpful and very friendly

    • Hotel response

      It is nice that you enjoyed your stay in Berlin and especially in our ARCOTEL John F and hope to see you again soon Yours sincerely Christopher Hiller

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