We welcome you to our Web site and thank you for your interest in our business. Our dealings with current and potential clients are a confidential matter. The trust that is placed in us has great significance and means that we have an obligation to treat your data with care and protect it from misuse.
In order to ensure that you feel secure and comfortable when visiting our Web site we take the protection and confidential handling of your data very seriously. We therefore act in accordance with the applicable legal provisions concerning protection of personal data and data security. In these guidelines concerning data protection we would like to inform you of when we store your data and how we use it - of course doing so in observance of the applicable German case law.
The ARCOTEL hotels Germany attach special importance to the BDSG (Bundesdatenschutzgesetz = German Federal Data Protection Act). In regard to Internet usage we base the protection of your personal data on the TMG (Telemediengesetz = German Telemedia Act) of the Federal Republic of Germany.
You can visit our Web site without revealing your identity. Our Web server automatically stores information of a general nature. Such information includes the type of Web browser, the operating system being used, the domain of your Internet service provider, the Web site from which you came to visit us, which of our Web sites you visit, as well as the date and duration of the visit. The foregoing exclusively concerns information that does not allow a determination of the identity of the person from whom it was taken. We only evaluate this data for statistical reasons and only in an anonymous form.
Personal data is inventory data, such as your name, your address, your bank account, ID, and telephone numbers, or your email address. We only collect, process, or use your personal data when you voluntarily make it available to us and it is, in addition, allowed by statute to do so or you have provided your consent. This generally occurs when you enter into a contract with us online (booking) or make an inquiry of us (booking inquiry or emails).
When you make a reservation with us using our Web site we employ SSL encryption. This form of transfer is used for secure data transfer based on the current level of knowledge.
If you seek employment with us, we merely use the personal data transmitted as part of your application to evaluate that application.
When you sign up to read the ARCOTEL newsletter, which appears several times a year, we use your data in order to transmit it to you.
Our Web site is not directed to children under the age of 14. Data about children is not intentionally collected or stored by ARCOTEL Hotels Germany.
The personal information that you make available to us is exclusively used for purposes we have informed you of or agreed upon with you, therefore generally for carrying out contracts entered into with you, for answering your inquiries, as well as to provide current information about offerings of our firm.
If you make use of our services, then generally the data will be collected that we need to render these services. If we ask you for additional data the request is one for you to voluntarily provide it. The processing of personal data takes place exclusively to carry out services requested and to protect our justified business interests.
We only process and use your data for the purpose of providing advice, for advertising, and for market research if you expressly agree to this. Your data will not be sold, rented, or made available to third parties in any other way. Transmission of personal data to governmental facilities and officials only takes place in the case of mandatory national legal provisions.
To increase the level of service we provide your data to businesses that are affiliated with ARCOTEL Hotel AG.
All content of the Web site is subject to both copyright and trademark rights. None of this content may be employed for one's own use. Removing contents from the Web site is not permitted.
This Web site contains links to other Web sites. ARCOTEL Hotels is not responsible for the operation or content of third-party Web sites.
Should you experience difficulties accessing links to third-party Web sites or have other problems with them please contact the third parties directly.
This Web site uses Google Analytics, Google Conversion Tracking and Google Remarketing. These are services of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google").
Google uses "cookies", and therefore text data files, that are stored on your computer and that makes possible the analysis of our Internet offering. The information gathered by the cookies regarding your usage of this Web site (including your IP address) is then sent to a Google server in the USA and stored there. Google observes the data protection provisions of the "US Safe Harbor" Convention and is registered with the U.S. Department of Commerce as a participant in the "Safe Harbor" Program. Google uses this information to evaluate your use of the Web site in order to create reports for us about your Web site activities and, in addition, about your use of services related to the Web site and Internet use. Third-party providers, including Google, place ads on Internet Web sites. Third-party providers, including Google, use stored cookies to provide ads on our Web site on the basis of previous visits by a user.
Google will, if necessary, also transmit this information to third parties, if such transmission is required by statute or if third parties process this data on behalf of Google. Google will never associate your IP address with other Google data. You can prevent the installation of cookies by adjusting the settings on your browser software. However, we wish to inform you that if you do so it is possible that you will not be able to fully use all of the functions of this Web site. By using this Web site you declare that you are in agreement with the processing by Google of the data collected about you in the manner described above and for the purposes put forth above.
(http://www.google.com/privacy_ads.html) or on the deactivation page of the Network Advertising Initiative (http://www.networkadvertising.org/managing/opt_out.asp)
Our Internet presence uses social plug-ins ("plug-ins") of the social network facebook.com that is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plug-ins are designated through the Facebook logo or use of the phrase “Facebook social plug-in.” When you call up a Web site that is part of our Internet presence and that contains such a plug-in, then your browser connects directly with the servers of Facebook. The content of the plug-ins are transmitted directly to your browser from Facebook and then used to incorporate them into the Web site. By incorporating the plug-ins Facebook receives information that you have called up the corresponding page of our Internet presence. If you are logged in to Facebook, then Facebook can assign the visit to your Facebook account. If you interact with the plug-ins, e.g. if you use the "like" feature or provide commentary, then the corresponding information will be transferred from your browser directly to Facebook and stored there. The purpose and extent of data collection, the further processing and use of data by Facebook, as well as your rights in this regard and the various possible settings to protect your privacy are to be found in Facebook's data protection guidelines. If you do not wish for Facebook to use our Internet presence as a way to collect information about you, then you must log out of Facebook before visiting us on the Internet.
Our Internet presence uses the “+1″ button of the social network Google Plus that is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). The button is identifiable through the “+1″ sign on a white or colored background.
When you call up a Web site associated with our Internet presence that has such a social button, your browser connects directly with the servers of Google. The content of the “+1″ plug-in is transmitted directly to your browser from Google, which is then used to incorporate it into the Web site. We therefore have no influence on the extent of data that Google collects through the button. According to Google, if one does not click on the button, no personal data is collected. Such data, including the IP address, is only collected and processed for logged-in members.
The purpose and extent of data collection, the further processing and use of data by Google, as well as your rights in this regard and the various possible settings to protect your privacy are to be found in Google's data protection guidelines concerning the "+1" button: http://www.google.com/intl/de/+/policy/+1button.html and the FAQ: http://bit.ly/r3Qmer.
If you are a Google Plus member and do not wish for Google to use our Internet presence as a way to collect information about you and to link this information with the membership data about you which Google has stored, then you must log out of Google Plus before visiting us on the Internet.
In order to statistically evaluate visitor access, technologies from Lead Inspector GmbH are used to record, process and store data for marketing purpose and to track website visitors. Based on these data, the technology from Lead Inspector GmbH determines an address, but only in cases in which it can be ensured that the visitor is a company and not an individual person. So-called cookies may be used in this respect. Cookies are small text files which are stored on your computer and are utilised to analyse your use of the website. The company data recorded by Lead Inspector GmbH may also contain personal data. Lead Inspector GmbH may use information left behind during visits to the website to create anonymised utilisation profiles. If IP addresses are recorded, they are made anonymous immediately after recording by deleting the last number block. Data recording and storage by Lead Inspector GmbH for this website may be revoked at any time with effect for the future.
ARCOTEL Hotels Germany adheres to the technical and organizational security measures in accordance with § 9 BDSG (Bundesdatenschutzgesetz = German Federal Data Protection Act), in order to protect the data administered by us against accidental or intentional manipulation, loss, damage, and from being accessed by unauthorized third parties. As technology develops, we are continuously improving our security measures to keep pace. Access to the data is only possible for a few authorized personnel and for persons especially entrusted with data protection, who are involved with the technical, administrative, or editorial care of data.
By using our Web site and the offerings to be found there you declare that you are in agreement with our collection of personal data that you have voluntarily transmitted and that we store and which is processed and used by us in adherence to this data protection declaration.
Under § 34 and § 6b BDSG you have an unlimited right to free information regarding data we have stored concerning you. In addition, under § 35 BDSG you have the right to erase or block impermissible data and/or the right to correct inaccurate data. Upon inquiry we will be happy to inform you in writing if and what personal data we have stored about you. To the extent possible we will undertake the necessary measures that enable you to promptly update or correct data we have stored. In such cases please make your inquiry directly to our hotel management.
§ 4g of the BDSG stipulates that information relevant to data protection is to be made available to all in a suitable form. ARCOTEL Hotels Germany has made the corresponding information available for inspection in the Public Procedure Register.