• Hotel guest

    Customer rating:

    5-Jan-2017
    Overall, we were very happy with our stay. We had a little stressful situation on the day of departure. We had asked to do a later "check out" at 13:00 (normally check out is at 12:00) and the lady at the front desk told us the night before that it was no problem at all. Unfortunately, she forgot to change our keys, so they would work until 1PM, and when we returned to the hotel to do the check out and pick up our belongings from our room, the door would not open. Urgh!

    • Hotel response

      Dear Elizabeth Guilhon de Araujo Thank you very much for sharing your feedback with us. It is a huge pleasure to learn, that you were very happy with your time with us. We gladly shared this with the entire team. Nevertheless we regret, that your key has not been extended after confirming the late check out. Please rest assured that we have implemented further actions already in order to avoid such in future. We hope this has not clouded your time in Vienna and we are looking forward to welcome you again with us in future. With best regards RAIK LANG Front Office Manager

  • Anastasia Tzika

    Customer rating:

    17-Dec-2016
    Perfect rooms and service ! I loved wimberger hotel! Ererything is beautiful, confort and friendly ! Excellent ! I will come back

    • Hotel response

      Dear Mrs Tzika Thank you very much for having taken the time to share your feedback with us. This is the most valuable source for us in order to continuously improve our product and service. We are more than proud to learn, that you fully enjoyed your stay with us and it will be a pleasure to share your positive words with the entire team. We wish you a merry Christmas and a good turn of the year and hope to see you again with us in 2017. With best regards RAIK LANG Front Office Manager

  • Hotel guest

    Customer rating:

    7-Nov-2016
    Comfortable and clean room, big convenient bathroom. Fast check in and check out. High quality breakfast and many meals to choose from (but a little bit crowded around 9am). Good location (public transport, Stadthalle). Only disadvantage: poor wifi signal (room 626) - accessible only near the room door, sometimes only outside the room.

    • Hotel response

      Dear Mr Laslop Thank you very much for sharing your feedback with us. Is is a pleasure to learn, that especially the comfort of our rooms, the professionalism at our Reception and our rich breakfast buffet have made your stay a special one. With pride we have shared this with the entire team. To further improve or free Wifi facilities, we are already in contact with our provider working out a proper solution which meets all our guest’s expectations. The bandwidth of the internet connection has been increased already and in the next step new access points will be implemented to guarantee a non-interruptible connection in the entire property. We hope this has not completely clouded your stay with us and we are looking forward to welcome you again with us in future. With best regards RAIK LANG Front Office Manager

  • Hotel guest

    Customer rating:

    6-Nov-2016
    This was a short 4 night stay in Jun. Very convienient for its location. Good breakfast, helpful staff

    • Hotel response

      Dear Mr Langford Thank you very much for sharing your feedback with us. We are more than glad, that especially our rich breakfast buffet and the helpfulness of our staff has made your stay a special one. It was a pleasure to share your positive words with the entire team. We hope to see you again soon. With best regards RAIK LANG Front Office Manager

  • Alexandra Bekényiová

    Customer rating:

    14-Oct-2016
    Staying at the hotel Arcotel Wimberger Vienna was great,historical hotel. The food in the restaurant was delicious.

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