• Hotel guest

    Customer rating:

    22-Jul-2016
    Everything was right. The staff was extremely nice and helpful, much more than expected. The only thing we didn't like was the bathroom because there were no walls.

    • Hotel response

      Dear Guest, thank you very much for the review on your stay at ARCOTEL Velvet in Berlin. It is a pleasure to see that you seemed to have enjoyed your time with us. I will definitely share your comments about the staff with my colleagues. We always try to serve our customers well and it is great to receive such kind feedback. We are aware of the fact that not all our rooms have walls between the bedroom and the bathroom. This is a design that the interior designer chose for some rooms. As you know, all tastes are different. When you book your next stay with us, please let us know at the time of the booking that you prefer a bathroom with regular walls. We would be happy to welcome you once again at ARCOTEL Velvet or in one of our other ARCOTEL hotels in Germany, Austria and Croatia. Kind regards, Florian Grammelhofer Quality Manager ARCOTEL Velvet Berlin

  • Tobias Lohmann

    Customer rating:

    17-Jul-2016
    Perfect design, pleasant and friendly staff, good breakfast, really a good place to stay

    • Hotel response

      Dear Mr. Lohmann, thank you very much for the review of your stay at ARCOTEL Velvet in Berlin! Your comments leave the impression that you truly seemed to have enjoyed your stay with us. We look forward to welcoming you again in Berlin or in another destination. What about a trip to Klagenfurt, Stuttgart or Vienna? Whichever ARCOTEL hotel you may choose, we would be happy to welcome you there! Kind regards, Florian Grammelhofer Quality Manager ARCOTEL Velvet Berlin

  • Tine skou sørensen

    Customer rating:

    15-Jul-2016
    Very flexible and ubderstanding personel. Super service.

  • Susan Bateson

    Customer rating:

    11-Jul-2016
    Fabulous room, great staff----would stay there again, infact we intend to!! Thank you for making our Berlin trip so very special.

  • Hotel guest

    Customer rating:

    6-Jul-2016
    The hotel is clean, comfortable, convenient and reasonably priced. The afternoon fellow at the desk was totally disagreeable. Although the young women in the morning were friendly and helpful. I just wish there had been a lounge to hang out in at then end of the day opposed to the breakfast room being turned into the bar. Comfy sofas and chairs would have been nice after spending all day walking.

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Be Berlin, be flexible, save 10%
THE WYLD – Berlin's best show!
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