Everything was right. The staff was extremely nice and helpful, much more than expected. The only thing we didn't like was the bathroom because there were no walls.
Dear Guest, thank you very much for the review on your stay at ARCOTEL Velvet in Berlin. It is a pleasure to see that you seemed to have enjoyed your time with us. I will definitely share your comments about the staff with my colleagues. We always try to serve our customers well and it is great to receive such kind feedback. We are aware of the fact that not all our rooms have walls between the bedroom and the bathroom. This is a design that the interior designer chose for some rooms. As you know, all tastes are different. When you book your next stay with us, please let us know at the time of the booking that you prefer a bathroom with regular walls. We would be happy to welcome you once again at ARCOTEL Velvet or in one of our other ARCOTEL hotels in Germany, Austria and Croatia. Kind regards, Florian Grammelhofer Quality Manager ARCOTEL Velvet Berlin
Perfect design, pleasant and friendly staff, good breakfast, really a good place to stay
Dear Mr. Lohmann, thank you very much for the review of your stay at ARCOTEL Velvet in Berlin! Your comments leave the impression that you truly seemed to have enjoyed your stay with us. We look forward to welcoming you again in Berlin or in another destination. What about a trip to Klagenfurt, Stuttgart or Vienna? Whichever ARCOTEL hotel you may choose, we would be happy to welcome you there! Kind regards, Florian Grammelhofer Quality Manager ARCOTEL Velvet Berlin
Very flexible and ubderstanding personel. Super service.
Fabulous room, great staff----would stay there again, infact we intend to!! Thank you for making our Berlin trip so very special.
The hotel is clean, comfortable, convenient and reasonably priced. The afternoon fellow at the desk was totally disagreeable. Although the young women in the morning were friendly and helpful. I just wish there had been a lounge to hang out in at then end of the day opposed to the breakfast room being turned into the bar. Comfy sofas and chairs would have been nice after spending all day walking.
Enjoy Berlin incl. flexibility bonus and get now 10% off
Enjoy Friedrichstadt-Palast & stay overnight next door.
4 days unwind, explore the city and enjoy good food!
Save 20% on category suite, bookable 48 hours before arrival.
Enjoy family holiday including breakfast & kids for free!
Charging your energy in s superior room incl. late check out