The cleaning standard was very high. The breakfast could have been better - more exciting. E.g. The eggs were very hard boiled/ green and NOT very nice.
Highly recommend! Best location, nice breakfast, great room view, amazing staff ...
I loved the location of the hotel; it was close to public transportation and to many restaurants. The wi-fi signal was inconsistent; sometimes it was extremely slow and other times, there was no signal.
It was a little bit difficult for a short person to step out of the bath.
Everything was right. The staff was extremely nice and helpful, much more than expected. The only thing we didn't like was the bathroom because there were no walls.
Dear Guest, thank you very much for the review on your stay at ARCOTEL Velvet in Berlin. It is a pleasure to see that you seemed to have enjoyed your time with us. I will definitely share your comments about the staff with my colleagues. We always try to serve our customers well and it is great to receive such kind feedback. We are aware of the fact that not all our rooms have walls between the bedroom and the bathroom. This is a design that the interior designer chose for some rooms. As you know, all tastes are different. When you book your next stay with us, please let us know at the time of the booking that you prefer a bathroom with regular walls. We would be happy to welcome you once again at ARCOTEL Velvet or in one of our other ARCOTEL hotels in Germany, Austria and Croatia. Kind regards, Florian Grammelhofer Quality Manager ARCOTEL Velvet Berlin
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