• Hotel guest

    Customer rating:

    27-Jun-2017
    Super comfortable and friendly, helpful stuff. Great location!

  • Hotel guest

    Customer rating:

    3-May-2017
    Staff were incredibly polite and helpful, particularly the Tazmanian gentleman on the front desk. Location was superb, rooms were clean and we were within walking distance of so many cool places. Just one negative piece of feedback was there was some maintenance being done at 7am on Saturday morning, a drill boring through the wall so we had to leave the hotel. Otherwise, I would highly recommend the hotel to any visitors.

  • Pétur Helgason

    Customer rating:

    19-Apr-2017
    We enjoyed our stay at Archotel. We met very friendly staff in the lobby end had fun trying to speak German with them. They were very understanding. The breakfast was a bit simple but OK.

  • Hotel guest

    Customer rating:

    22-Mar-2017
    Perfect location, perfect personnal, perfect room.

  • Henrik Sønderup

    Customer rating:

    20-Mar-2017
    Great hotel, a little worn-out. A delay with parking for two hours created some problems for us on our departure .

    • Hotel response

      Dear Guest, we are writing to thank you sincerely for choosing the ARCOTEL Velvet Berlin. We are pleased that you have liked the hotel, even if we are not the youngest one. Please accept our sincere apologies for the trouble you had with our garage-parking-system. Thank you again for staying with us and we hope you will give us the opportunity to show you our high standards of quality at the ARCOTEL Velvet Berlin in the near future. Kind regards Your ARCOTEL Velvet Team

  • Myriam Gilles

    Customer rating:

    10-Mar-2017
    I've been coming to this hotel for the past 3 or 4 years now, for business, and I always receive the same kind and warm welcome. I don't have anything to recommend or change it's always a pleasure to be back.

    • Hotel response

      Dear Mrs. Gilles, we would like to thank you for your loyalty, it is always a pleasure to welcome you as our guest. Thank you very much for your kind note. We wish you all the best and we are looking forward already to welcome you back next time at the ARCOTEL Velvet Berlin. Sunny regards from Berlin Your ARCOTEL Velvet Team

  • Outi Mäkinen

    Customer rating:

    8-Feb-2017
    I stayed one night at the room 504. Very nice room, clean and good bed. Breakfast OK. Only complaint was the noise in the evening because of the tram stop outside.

  • Hotel guest

    Customer rating:

    10-Jan-2017
    Nice reception staff. Surprisingly, we were not bothered by the construction work at all. The room was clean and spacious (416), and we understand it was done for disabled however a shower curtain would be a great plus! We ended up avoiding taking a shower :(

    • Hotel response

      Dear Leyli, we sincerely thank you for having chosen the ARCOTEL Velvet Berlin. It was a pleasure for us that you stayed at our hotel. We are delighted that you were satisfied with the quality of the hotel and the friendly staff. Please be assured that we take your note about the shower very seriously and your feedback is motivation for us to continue to do all that most possible to make our guests` stay comfortable and relaxed. Kind regards TERESA STABENOW Guest Service Leader ARCOTEL Velvet Berlin

  • Hotel guest

    Customer rating:

    31-Dec-2016
    the room was very clean, no noise during the night, breakfast was super. The only negative point; the bed; really too soft. The bed had only 1 matras, so each time one turns, the other one wakens. Further it was all right, near the S and the U.

  • David Charles

    Customer rating:

    2-Dec-2016
    The only issue we was the Wifi which kept dropping out at odd times. We had two phones and and IPad and they all lost signal at various times, even when standing under the router in the corridor

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