Great hotel and superb location for the train (surface and underground), trams, buses and by foot, all which mean you can see the sights of Berlin with ease. The hotel staff are very helpful and the hotel is trendy, spacious and clean, the only issue we had was that there is building works to the rear plot to the hotel which started quite early in the morning, but it didn't spoil our stay,
Dear Mr. Faruque, thank you very much for sharing your feedback with us. We are glad that you enjoyed your stay at our hotel and would be happy to welcome you back very soon. Of course, we are sorry about the construction works going on around our building, but unfortunately we do not have any influence on the working hours. It's good to hear, that you were still able to enjoy your stay. Best regards from Berlin, your team of the ARCOTEL Velvet.
Very pleased with this hotel from start to finish. My husband is wheelchair bound so had to email enquiries to check accommodation before we booked. Extremely helpful staff were able to efficiently answer all my enquiries. We had a handicapped room with a roll in shower, the only downside was it only had a small stool which was unsuitable for my husband's needs. We were aware of this prior to our stay as staff had sent us photos. As my husband had his electric and manual wheelchairs, we used his manual chair to shower him in which worked well for our 3 night stay. The hotel was within walking distance of many sights, we walked/rolled to many of them, Berlin Wall, Checkpoint Charlie, Reichstag, Brandenburg Gate, Holocaust Memorial, TV tower, Berlin Dungeons, German History Museum, Museum Island, Berlin Weltballoon, Berlin Cathedral, Trabi-Museum and Topography of Terror to name but a few were all within a 30 minute walk. Although we didn't use the public transport trams,buses and trains were all within a few minutes walk of the hotel and most looked wheelchair accessible. So to sum things up, great hotel, good price in fab location to explore Berlin, very helpful staff who spoke good English. If I ever return to this wonderful city I would definitely stay at this hotel again. They also look after your luggage if you have a later flight, which actually allowed us pretty much another full day to explore. ☺
Dear Mrs. Tampion, we are happy to read that you enjoyed your stay at our ARCOTEL Velvet. Thank you very much for pointing out, that the stool in our handicapped bathrooms is not very comfortable. We are going to replace the chair with a bigger one, to make it more comfortable for our guests. Thank you very much for your positive review, we are looking forward to welcome you back soon. Best regards, your team of the ARCOTEL Velvet Berlin.
Really liked the large room and remote controlled window shades!
Nice stay. Thank you. Will recommend
Quite nice, but the hair dryer is not the best.
The new show in the Friedrichstadt-Palast. A must-see for Berlin.
Enjoy Berlin incl. flexibility bonus and get now 10% off
4 days unwind, explore the city and enjoy good food!
Save 20% on category suite, bookable 48 hours before arrival.
Enjoy family holiday including breakfast & kids for free!
Charging your energy in s superior room incl. late check out