Guest reviews & TrustScore

As well as our own reviews, you can take a look at our "TrustScore" here. This includes independent comments and reviews from a lot of sources on the internet. TrustYou uses these results to continually update the current scores for the ARCOTEL Rubin Hamburg.

  • Hotel guest

    Customer rating:

    4-Feb-2017
    Ich war sehr zufrieden - besonders hinsichtlich des extrem freundlichen und entgegenkommenden Personals. Das Frühstück war sehr gut. Wir hatten ein Supreme Zimmer und haben es genossen.

    • Hotel response

      Sehr geehrte Frau Feldhoff- Luecken, unser Team freut sich sehr über Ihr freundliches Feedback. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Liebe Grüße, Ihr Team vom ARCOTEL Rubin Hamburg.

  • Nicola Nelson

    Customer rating:

    2-Feb-2017
    We were just missing a kettle and tea and coffee in our roof. That would have made things perfect. Service was great and everyone was really friendly. Drinks in the bar rather over priced bit that's hotels for you!

    • Hotel response

      Dear Nicola, thank you very much for the great Feedback. We do offer tea and coffee in the Superior category. Kind regards, ARCOTEL Rubin Hamburg team.

  • Stefanie Baldauf

    Customer rating:

    30-Jan-2017
    It was really wonderful, it exceeded my expectations .. especially the breakfast and the initiatives for the bees. I also liked that we asked to have a bathroom with a bath tub and you were so kind to arrange this for us. Printing my boarding pass and providing me with a different login when I had trouble with the wifi was quick and efficient.

    • Hotel response

      Dear Stefanie, thank you very much for the great Feedback. Kind regards, ARCOTEL Rubin Hamburg Team.

  • Adrian Ion

    Customer rating:

    29-Jan-2017
    It was a pleasant stay. Very good location, clean rooms, fabulous breakfast, friendly staff. Sure next time I will stay here again.

    • Hotel response

      Dear Adrian, thank you very much for the great Feedback. We are looking forward to welcome you again. Kind regards, ARCOTEL Rubin Hamburg Team.

  • Peter J.M. Bulters

    Customer rating:

    25-Jan-2017
    Perfect accomodation for working-visitors

    • Hotel response

      Dear Peter, thank you very much for the Feedback. We hope to see you again. Kind regards, ARCOTEL Rubin Hamburg team.