Extremely nice; great staff; excellent rate; sauna was being repaired during my stay which was a slight shame, but with all other facilities available (and I used most) I cant really complain as that was an indulgence on my part --- and I did get one night in the sauna
Dear Jonathan, thank you very much for taking the time to share your feedback about your recent stay with us. We are more than glad to hear, that you enjoyed your time with us and apologize for the inconveniences concerning the closure of the sauna. We are looking forward to seeing you again. Best regards, the ARCOTEL Rubin Hamburg team
Thank you it was great stay with great hospitality!
Dear Ahmad, thank you so much for taking the time to share your recent experience at ARCOTEL Rubin Hamburg! We're thrilled to hear you had a great stay and cannot wait for you to return one day again. Best regards, the ARCOTEL Rubin Hamburg team
very good central location with parking in the building. The breakfast offer is just very good with a whole set of vegan offers. Very good service in restaurant. will come back
Dear Erik, thank you very much for the great Feedback. We are looking forward to welcome you again at ARCOTEL Rubin Hamburg. Kind regards!
I was surprised at how hectic the way from the train station to the hotel was. The hotel itself was fine, if odd in how key cards were used (you even needed them to use the light in your own room). My main concern (which I have addressed by email--I am sure you will get back to me) is that an umbrella that I returned was charged to my account. I assume this will be rectified shortly.
Dear Renee, thank you for the detailled Feedback. We would like to apologize that we charged the amount for the umbrella, that you have returned to the Front Desk. We refund the amount on your Credit Card. Kind regards, Marco Stahl-Rooms Division Assistant.
Ich war sehr zufrieden - besonders hinsichtlich des extrem freundlichen und entgegenkommenden Personals. Das Frühstück war sehr gut. Wir hatten ein Supreme Zimmer und haben es genossen.
Sehr geehrte Frau Feldhoff- Luecken, unser Team freut sich sehr über Ihr freundliches Feedback. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Liebe Grüße, Ihr Team vom ARCOTEL Rubin Hamburg.
We were just missing a kettle and tea and coffee in our roof. That would have made things perfect. Service was great and everyone was really friendly. Drinks in the bar rather over priced bit that's hotels for you!
Dear Nicola, thank you very much for the great Feedback. We do offer tea and coffee in the Superior category. Kind regards, ARCOTEL Rubin Hamburg team.
It was really wonderful, it exceeded my expectations .. especially the breakfast and the initiatives for the bees. I also liked that we asked to have a bathroom with a bath tub and you were so kind to arrange this for us. Printing my boarding pass and providing me with a different login when I had trouble with the wifi was quick and efficient.
Dear Stefanie, thank you very much for the great Feedback. Kind regards, ARCOTEL Rubin Hamburg Team.
It was a pleasant stay. Very good location, clean rooms, fabulous breakfast, friendly staff. Sure next time I will stay here again.
Dear Adrian, thank you very much for the great Feedback. We are looking forward to welcome you again. Kind regards, ARCOTEL Rubin Hamburg Team.
Perfect accomodation for working-visitors
Dear Peter, thank you very much for the Feedback. We hope to see you again. Kind regards, ARCOTEL Rubin Hamburg team.
Very clean, comfortable, ideally located (2 min walk from metro, Aldi in front of the hotel, walking distance from center, kunsthalle...), good service, people were very nice and helpfull. We had a great stay in Hamburg.
Dear Lynn, thanks for the great Feedback. We are looking forward to welcome you again at ARCOTEL Rubin Hamburg.
Park, Sleep & Eat Save up to 51% with the additional benefits garage and buffet breakfast
3 days of exploring Hamburg incl. a visit at the Miniatur Wunderland
10% discount from 3 nights
2 adults + 2 children under 12
2 days in Hamburg incl. a 3-course menu
You'll be saving from the 2nd night
Book now and start practicing for the Haspa Marathon
Enjoy New Year's Eve in Hamburg