Customer Reviews & TrustScore

As well as our own reviews, you can take a look at our "TrustScore" here. This includes independent comments and reviews from a lot of sources on the internet. TrustYou uses these results to continually update the current scores for the ARCOTEL Onyx Hamburg.

  • Morten Hansen

    Customer rating:

    Nice hotel, friendly and helpfull staff and good central location.

  • Alimuddin Usmani

    Customer rating:

    This hotel was lovely and I appreciated the friendly staff

  • Hotel guest

    Customer rating:

    Arcotel Onyx is fine but Reperbahn is dirty, trash and definetly noy sexy at all.

  • Elisabete Barbosa

    Customer rating:

    Everything was wonderful. The hotel is very good, well located and with a nice staff.

  • Michael John G Gavin

    Customer rating:

    Everything great. Thank you for all. The omly thing to comment is that we are sure you have other guests coming from Spain and who would benefit from knowing what is happening in their country, so a connection to the international channel TVE24, as they have in many other hotels would be good

    • Hotel response

      Dear Mr Gavin, thank you for the nice feedback! We are glad that you had a great time in our hotel. Thank you for the hint regarding the tv channel. With the help of our guests we are able to improve the hotel experience. We hope to see you soon again! Kind regards from Hamburg.