• Constantinos Christodoulides

    Customer rating:

    15-Aug-2017
    Eventhough in general we had a good time,i have to underline 3 things that i was surprised negatively.NO ENGLISH channels?how do you expect foreign visitors?2)To most hotels we go they offer 2 free bottle of waters as welcome dring,you charge 4.95? 3)Sauna closes at 5? Other than that no compalaints..

  • Hotel guest

    Customer rating:

    7-Aug-2017
    Very pleasant staff, nice relaxing public areas, nice room. Hotel is in a good locale for visiting all areas of Hamburg. Would have thought an international hotel would have had some English channels on the tv. Enjoyed my stay great hotel overall.

  • Robert Strachan

    Customer rating:

    7-Aug-2017
    Very nice, clean hotel, with very friendly staff, very happy over all. Only issue I would say is that there wasn't enough tea & coffee available and the prices of the items in the mini-fridge were extortionate! People would buy more if the prices were normal.

  • Gary Arnold

    Customer rating:

    4-Aug-2017
    Very comfortable rooms in stylish hotel. Staff attentive and helpful. Very enjoyable stay

  • Theresa Kohlhaas

    Customer rating:

    2-Jul-2017
    great location, nice and clean rooms, very quiet even though its located directly at the Reeperbahn. definitely recommend this hotel! Breakfast was extremely good.

  • Harry Gibson

    Customer rating:

    1-Jul-2017
    This was the first visit to Hamburg by myself and my partner, Frances. We enjoyed the facilities of a well-appointed capacious suite (Room 516) with a high, bird`s eye view down the colourful Reeperbahn. Our modern hotel was handily placed, very near to the St Pauli U-Bahn station and it was easy to walk to the port and Hafen City area with its plethora of excellent fish restaurants and new developments including the recently opened Elbphilharmonie concert hall. During the 9 days of our stay, we managed to take in a couple of operas at the Hamburg State Opera House, an orchestral concert by the Albert Schweitzer Jugendorchester in the Laieshalle and stimulating visits to the Brahms and Telemann Museums in the Composers` Quarter in the Peterstrasse. We were well looked after at the Hotel Arcotel Onyx where the staff in all areas were ever-pleasant and helpful. And indeed the friendliness and courtesy of the German folk in general was a highlight of our holiday in Hamburg. Our deal at the hotel included breakfast which was excellent in its quality and range of food available. This is a great North European City with an incredibly rich cultural and historical heritage and in 9 days we felt that we could only scratch the surface. We hope to come back. Thank you for some lovely memories.

  • Jan Visser

    Customer rating:

    11-Jun-2017
    Onwijs tevreden. Goed parkeren, uitstekende kamer, goede WiFi, compleet en verzorgt en prima ontbijt. Een aanrader!

  • Hotel guest

    Customer rating:

    3-Jun-2017
    Most things were good but, Internet in the room wasnt working correctly

  • Henrik Hyyppä

    Customer rating:

    28-Apr-2017
    Value for money. Excellent room design. Spacious.

  • Hotel guest

    Customer rating:

    20-Apr-2017
    No comments, everything was good as expected

    • Hotel response

      Dear Bernardus, Thank you for taking the time to tell us about your experience following your stay with us at the ARCOTEL Onyx Hamburg. We are delighted to read that you have enjoyed your stay with us and we hope to welcome you soon again. Kind regards

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