Your reservation

How to cancel or modify your reservations? To maintain the privacy of your data and ensure that it is only you who can cancel it and / or modify reservations we offer a link on your confirmation e-mail from which you can make the cancellation and / or modification.

Cancelling your booking

  • Follow the line “Cancel reservation” in your confirmation of reservation email, in order to call up your booking.
  • Follow the instructions for cancellation.
  • Please note the cancellation terms and conditions: If the deadline for cancellation has passed, it is no longer possible to cancel. Cancellation is not possible for special non-cancellation rates.
  • After a successful cancellation, you will receive a confirmation of cancellation by email.

Changing your booking

  • Changes can also be made by following the link in the confirmation email.

Our reservation team will also be very happy to help.

Reservation

ARCOTEL Onyx
T +49 40 209 409-2880
E-Mail