• Delfin Fernandez

    Customer rating:

    21-Aug-2016
    The Wifi system is very impractical, you have te enter all the information in each devise overtime you return to the hotel. It should be able to be set for 24 hours once you enter the password. It is too bad, as it is the only thing that did not work for me. The staff is very friendly,

  • Virginia Figueroa

    Customer rating:

    21-Aug-2016
    Everything was perfect!

  • michael angelo flores

    Customer rating:

    17-Aug-2016
    lets start with the good! staff is good they know everything i ask about berlin, 2nd the room is spacious, clean! the wellness center is a good bonus! very good value for money it.is near museum island, 10 mins walk to alexanderplatz, checkpoint charlie and everything else that u need to see in berlin!

    • Hotel response

      Dear Mr. Flores, thank you very much for giving us such a positive feedback. We are glad that you enjoyed your stay with us and hope to welcome you back in the future. Best regards from Berlin, your team of the ARCOTEL John F.

  • fredi gruber

    Customer rating:

    11-Aug-2016
    Outstanding & generous staff, no matter who was on duty. Helped us with tickets and reservations, internet enquiries, even supplied tools when we needed to dismantle an antique picture frame. Being treated so kindly, we felt like pampered Prussian King and Queen for 10 wonderful days. Everyone welcomed us warmly when we came back from a two-day trip to Dresden. Our luggage was waiting for us in the same room we had stayed in + two fresh apples. As a couple in our late sixties, who travel a lot, this was one of our best hotel experiences ever! The location is simply perfect! A quiet side street lined up with elegant buildings near many major historical and cultural attractions, shops and restaurants. The tram station is a minute away and so are Unter der Linden, Friedrichstrasse and Berlin's most beautiful square - Gendarmenmarkt. Room was spacious & meticuluosly cleaned everyday. Even my strict and demanding Jewish mother would have approved. We are still planning to call the management and ask them to give everyone who took such good care of us a substantial raise, as of today, and a week's paid vacation on a sunny beach in the Caribean. Drinks are on us! God bless you! Tami & Fredi Tel Aviv

    • Hotel response

      Dear Mr. Gruber, we are happy to read your wonderful review since praise like this is what we are working for every day. Of course, we will forward your nice words to our whole team who made your stay this unforgettable. It was a pleasure to have you and your family as our guests and we hope to welcome you back in Berlin very soon. Best wishes from the team of the ARCOTEL John F. ~~~~~~~~~~~~~~~~~~~~ JENNY KRUMME Resident Manager ARCOTEL Velvet Berlin ARCOTEL John F Berlin

  • Hotel guest

    Customer rating:

    10-Aug-2016
    This hotel is absolutely lovely and I. A great location in Berlin. Two things need improvement. One, the wifi reliability. It was sketchy and long in required was too frequent. Secondly, there is no reason on earth breakfast buns in Germany should be stale and not top flight. Other than these two things, staff were helpful and the place was wonderful. Clean. Perfect location. Comfortable beds and linens. Nice saunas. Very nice hotel.

    • Hotel response

      Dear Mrs. Lutte, thank you very much for taking the time to assess our hotel. We love to hear, that you felt comfortable during your stay in Berlin. We agree that buns should not be dry. We are sorry about that fact. Regarding the wifi reliability, we are working for a solution, that pleases our guests. We are looking forward to welcoming you back very soon. JOACHIM REISCH Front Office Manager

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