Acces to internet was from time to time difficult both n room and in lobby. Apart from that we were very satisfied with our stay.
It would be very nice if you could return me the money you blocked off my card on the day of arrival which you blocked as a guarantee.
Dear guest, thank you very much for rating your stay with us. We already contacted our service partner to release the reservation on your credit card. Usually this does not take longer than 2-3 days. We are sorry if you experienced any invonceniences and hope to welcome you back very soon. Best regards, your team of the ARCOTEL John F.
I stayed at Arcotel JF with my mother recently. We had requested a quiet room and were delighted that we had been given a room that overlooked the courtyard and had a little kitchenette. It was so quiet that we even slept with the window open! The staff were friendly and helpful and went out of their way to help us with our questions about Berlin. I would definitely stay there again.
There is only one thing which is negative: at our first breakfast the personal at the entrance had not information of the we had prepaid our breakfast. This was though very nice changed from your staff with an excuse
New Year's Eve with champagne, buffet, oyster buffet, sushi live cooking
Enjoy Berlin incl. flexibility bonus and get now 10% off
4 days unwind, explore the city and enjoy good food!
Enjoy family holiday including breakfast & kids for free!
Early booking – enjoy a discount of up to 20% on the 2nd night!
Charging your energie in superior room incl. pasta buffet