• Hotel guest

    Customer rating:

    10-Apr-2017
    Everything perfect! It's only too hot everywhere in the Hotel and it is not very healthy All the rest is very nice.

  • Hotel guest

    Customer rating:

    6-Apr-2017
    1) very poor internet in the room (533) - connectivity between 1-2 "bars" on the phone + it often disconnected 2) air con did not really work = too warm in the room

    • Hotel response

      Dear guest, thank you very much for sharing your feedback with us. We would like to appologize that you had trouble with our wifi-connection. We forwarded this issue to our technical department to improve the connection. Also we are going to check our air condition system. Due to the cold temperatures at night our system is still in "winter mode" and produces more warm air than cold air. We are sorry that this made you feel uncomfortable. However, we hope that you still enjoyed the stay with us and we may welcome you back in the future. Best regards from Berlin, your team of the ARCOTEL John F.

  • nineke van dalen

    Customer rating:

    22-Mar-2017
    Please take care of well functioning reading lights , now they are outside of the head board and just to far away to read

    • Hotel response

      Dear Ms. van Dalen, thank your very much for your positive feedback and the remark concerning the reading lights. We will check upon this matter with our engineering department. Hopefully, we may welcome you back soon. Sincerely, your team of the ARCOTEL John F.

  • Hotel guest

    Customer rating:

    10-Mar-2017
    Nice room and bed. Room phone not easy to use room service menu too limited

  • Paul Rios

    Customer rating:

    8-Mar-2017
    The hotel is great. Very comfortable and new. Rooms are big enough. Breakfast is wonderful. And it is very well located, very close to Brandenburg gate, checkpoint charlie and other places to visit in Berlin

    • Hotel response

      Dear Guest, thank you very much for choosing the ARCOTEL John F, it was a pleasure for us to welcome you as our guest. Also we would like to thank you for the time you have taken to give us such a lovely feedback. We are very happy to hear that you liked our hotel, the location of the hotel and our breakfast. We wish you all the best and we looking forward to welcoming you back at our ARCOTEL John F in the near future. Kind regards from Berlin Your ARCOTEL John F Team

  • Hotel guest

    Customer rating:

    6-Mar-2017
    Very pleasant stay, nice rooms, pleasant stuff and convenient location.

  • ZULEICA COSTA

    Customer rating:

    20-Feb-2017
    My stay was perfect. Very clean room, good internet conectivity and the staff at the front desk very attentive and helpful. My special thank to Loumi, Gudino and Arregoitia. They supported me on every detail.

    • Hotel response

      Dear Mrs. Costa, thank your for sharing your feedback with us. Our colleagues were very happy to read your praise and to see that you were satisfied with our level of service. We hope to welcome you back soon. Best regards, your team of the ARCOTEL John F.

  • Itaru Dekio

    Customer rating:

    15-Feb-2017
    I returned to the hotel for business 3 years after my previous visit. The hotel is cozy and friendly, I always like it. The location is good as well. I definitely return in the future when I visit Berlin for business or pleasure.

    • Hotel response

      Dear Mr. Dekio, thank you very much for you kind feedback. We are glad, that you enjoyed your stay with us again and hope to welcome you back very soon. Best regards, your team of the ARCOTEL John F.

  • Nikolay Todorov

    Customer rating:

    23-Jan-2017
    The hotel is extremely good price per value. Everything is new and convenient. The location is really great. The lobby bar is also very good.

  • Arianna Montresor

    Customer rating:

    11-Jan-2017
    Receptionist at check-in And answering questions about SPA a little hurried No italian channels on TV

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