• Charlene Completo

    Customer rating:

    19-Jun-2016
    Beautiful hotel. Our room was very relaxing. Soundproof Windows helped us have a very quiet room great and very comfortable beds. I loved the bathroom---roomy, very nice shower and spacious sink area. Everything was efficient. Very nice and helpful people at the receptionist front desk.

    • Hotel response

      Dear ms. Completo, Thank you for your excellent feedback. It great to hear that you enjoyed the ARCOTEL John F and its services. Please come back soon! Kind regards, The Team of the ARCOTEL John F

  • Hege Mette Stefansen

    Customer rating:

    7-Jun-2016
    Party of 4. We loved the Hotel! Rooms were clean, very good beds, good breakfast. We loved the neighbourhood. We will definately recommend this hotel to everybody.

    • Hotel response

      Dear guests, Thank you for your feedback. We are glad to hear that you enjoyed your stay. It is great to hear that you would recommend us, so please come back soon. Kindest regards, Your Team of the ARCOTEL John F

  • Hotel guest

    Customer rating:

    4-Jun-2016
    It would have been nice to have instant coffee in the room.

    • Hotel response

      Dear Ms. Manova, Thank you for your feedback. The tea & coffee making facilities are available in all room categories starting as off Superior rooms. You had booked our Standard room. Please do not hesitate to ask for a tea and coffee set upon your next stay. We will happily provide you free of charge with the tea & coffee set. Kind regards, The Team of the ARCOTEL John F

  • Jairo Arboleda

    Customer rating:

    30-May-2016
    We greatly appreciated our stay in your hotel. The room, the service and the attention at the reception dsek were excelent. We will recommend the hotel to friends and relatives! Best regards Jairo Arboleda

    • Hotel response

      Dear Mr. Arboleda, Thank you so much for your excellent feedback. We are pleased to hear how much you enjoyed your stay at the ARCOTEL John F and that you would recommend us to your friends and relatives. We are really looking forward to welcoming you back in Berlin very soon. Kind regards, The Team of the ARCOTEL John F

  • Hotel guest

    Customer rating:

    29-May-2016
    We stayed at the Arcotel John F for 10 days in May, so had ample opportunity to evaluate the hotel. We were very happy with our choice! The location is superb, the hotel is run efficiently, the personnel at the front desk are great, the buffet breakfast is excellent, with extensive choices. Regarding the room itself -- it was very quiet, the cleaning staff was good, the bed and pillows (1 large, one small for each of us) were very comfortable. We loved having the option of opening the large window for fresh air. A few suggestions: •A duvet was the only bedcover option -- too hot for May. It would have been good to have a lighter blanket available. •Although promptly provided when requested, there were too few hangers for two people spending over a week in the hotel. •It would have been helpful to have a night light in the bathroom. With the very bright lights left on, too much light came into the room, even with the bathroom door closed. •A minor matter -- the make-up/shaving mirror was placed too high for a near-sighted 5'5" woman. If we return to Berlin we will certainly some back to the Arcotel John F

    • Hotel response

      Dear gusets, Thank you so much for your very detailed feedback. It was a real pleasure reading it. You can be assured that we will pass on your praise to the entire team and that we check, if some of your points could be adopted or could be put in place. We are always very grateful to find out how our guests do feel and what could be improoved. It would be a real treat to be able to welcoming you back very soon. Yours kindly, The Team of the ARCOTEL John F

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