We had a great stay at Arcotel John F in Berlin. Nice rooms, really comfortable beds and great breakfast. We also really liked the three saunas. The hotel is situated in a quiet location close to many attractions and shopping
Great location, staff very friendly and helpful. Breakfast superb with lots of options. We booked our room on line. Were surprised to find that the booking for one room for 3 nights was for "one adult" and there was an additional 22 euro/night fee (!) for double occupancy.Clearly out error, but must also be something about this hotel's booking system as didn't occur with any of our other hotel bookings during this 3 week trip in Europe.
Our trip to Berlin was one location my husband and daughters made during our 10 day Europe vacation in celebration of my birthday. We arrived on an early train, stopping by the hotel to drop off our bags before a day of sightseeing. The hotel clerk was not only able to check us in he provided us with adjoining rooms. The rooms was immaculate, bathroom towels thick and soft, bed was comfortable nod the JFK rocking chair in each room was a perfect addition. I would highly recommend this hotel and will provide it with a 5 star rating on Trip Advisor upon our return to the United States.
Dear guest, thank you so much for your positive feedback. It's nice to hear that we were able to convince you with our rooms and services provided. We hope that you are still enjoying your trip through Europe and would love to welcome you back in the future. Best regards from Berlin, your team of the ARCOTEL John F.
Everything was ok, clean and nice room. Just some misunderstanding with my reservation where I clearly booked parking place for 2 nights and it was confirmed in paper confirmation I received by email but receptionist told me my reservation of parking is only tentative and not guaranteed. Finally I was provided with parking place directly in the hotel which was ok.
Dear Mr. Kapsa. Thank you very much for your feedback. We are happy, that you enjoyed your stay with us. Sorry about the misunderstanding with your reservation for the parking space. Indeed, our guests can only place an inquiry for a parking space which will then be fulfilled subject to availability. We will double-check the information in our reservation confirmation texts. We hope to see you soon in Berlin. Best regards, your team of the ARCOTEL John F.
Room seemed dated, in need of an update. Lobby bar on two occasions I went to it was missing staff or was closed? Otherwise, staff was excellent!
Dear Mr. Sweum, thank you very much for your feedback about your stay with us. I am sorry, that you had the impression our bar was closed. Our TOWN BAR opens every day at 1p.m., probably our team members were working in the back office. This should not happen, we will speak to our colleagues about this matter. We are looking forward to welcome you back very soon. Best regards from Berlin, your team of the ARCOTEL John F.
New Year's Eve with champagne, buffet, oyster buffet, sushi live cooking
Enjoy Berlin incl. flexibility bonus and get now 10% off
4 days unwind, explore the city and enjoy good food!
Enjoy family holiday including breakfast & kids for free!
Early booking – enjoy a discount of up to 20% on the 2nd night!
Charging your energie in superior room incl. pasta buffet