Guest Reviews & TrustScore

As well as our own reviews, you can take a look at our "TrustScore" here. This includes independent comments and reviews from a lot of sources on the internet. TrustYou uses these results to continually update the current scores for the ARCOTEL Castellani Salzburg.

  • David Jirotka

    Customer rating:

    Very nice hotel, beautiful and clean room, excellent breakfast, friendly staff, great location with parking space, very close to the city center on foot, everything was perfect! Thanks a lot. Will come back again:-)

  • Hotel guest

    Customer rating:

    Very nice hotel. Excellent breakfast buffet. Staff is very helpful and friendly.


    Customer rating:

    Excellent in all aspects but consider providing kettle and tea coffee in room Staff too good breakfast excellent decor class apart Location too good think of any thing it is thete

  • James Cowley

    Customer rating:

    Excellent hotel and we would recommend it to anyonevisiting salzburg. We are seasoned global travellers and aware of how different hotels can be. Great location, rooms very comfortable, overall atmosphere very pleasant, easy walk to old town. Staff all very helpful. The senior? Waiter/breakfast manager, (maybe indian or pakistani from way back) was exceptional in his attitude and overall care for guests...he is a real asset to your company....hard to find such professional people these days who are so motivated to do their job well and look after customers.

  • Geoffrey and Nanette Danks

    Customer rating:

    We were welcomed warmly and the staff's command of English put my limited German to shame. The hotel is quiet and it is good to be able to open the windows, get fresh air, enjoy the trees and hear the birds. Salieri restaurant was wonderful with excellent food and helpful, pleasant staff. The bus service into the town is easy and quick and being able to park at the hotel was one of the reasons we chose to stay. A very satisfactory place from which to enjoy Salzburg.