Customer Reviews & TrustScore

As well as our own reviews, you can take a look at our "TrustScore" here. This includes independent comments and reviews from a lot of sources on the internet. TrustYou uses these results to continually update the current scores for the ARCOTEL Allegra Zagreb.

  • Maria Belen Rodriguez Diaz

    Customer rating:

    4-Aug-2017
    Although you forgot about our continental breakfast in our room, you immediately made up for your mistake and we were invited to have a full breakfast at the restaurant. The rooms are big, comfortable, modern and really clean. It was a very pleasant staying. Besides, the service and the quality at Joe's Bar was excellent.

    • Hotel response

      Dear Mrs. Rodriguez Diaz, thank you for your feedback! We want to appologize one more time for our oversight regarding your continental breakfast and hope that you´ve enjoyed during the buffet. Hope to see you in our hotel again. Your ARCOTEL Allegra team!

  • Hotel guest

    Customer rating:

    15-Jul-2017
    The female trainee at check-in was very friendly and the room was very good.

  • Hotel guest

    Customer rating:

    5-Jul-2017
    Very happy about an unexpected upgraded room. Need improvement in Wi-fi connection as it was very weak.

  • Anita White

    Customer rating:

    21-Jun-2017
    The rooms were very spacious, and one of our bathrooms was all tile and huge. I liked the location. I liked the service from the front desk. And I was very satisfied with the extra accommodations that were given, as having a superior reservation. I didn't realize that parking was not included, which added about 30 euros. And next time I think I will do the breakfast buffet in our reservation because it looked great. My son loved hanging out in the lobby with the Foosball machine. And I was able to easily print my boarding passes from the lobby as well. I give this hotel a 4 out of 5 stars.

  • Hotel guest

    Customer rating:

    13-May-2017
    Good stay, good food, room was fine.

  • Hotel guest

    Customer rating:

    7-Dec-2016
    great location, kind staff, clean rooms, good breakfast. I very much appreciated the quiet room! (124)

    • Hotel response

      Dear guest, thank you for your kind feedback. We are so happy to read that you were satisfied with your stay at ARCOTEL Allegra. Hope to see you in our hotel soon again! Your ARCOTEL Allegra team

  • Hotel guest

    Customer rating:

    28-Oct-2016
    Great hotel. Nicely located. Good breakfast. Freindly people. Great drinks at the bar. My bed was a bit too soft for my taste.

  • Dragutin Hasnas

    Customer rating:

    19-Oct-2016
    Problem with door lock

  • Harshul Savla

    Customer rating:

    10-Oct-2016
    Perfect place at a perfect location. Helpful staff. Great service.

  • Hotel guest

    Customer rating:

    17-Sep-2016
    Fantastic choice of hotel. Very close to the bus and train station and only 15 minutes away from the main square in Zagreb. Helpful staff and very clean. We stayed three nights and it exceeded our expectations.

    • Hotel response

      Dear guest, thank you so much for such positive words. We are very happy that you were satisfied with your stay in our hotel and hope we will have the chance to welcoming you in the future again. Yours sincerely, ARCOTEL Allegra team